1 hour ticket response
We are dedicated to providing a rapid and adequate solution to each tech support ticket posted by a customer. Our seasoned help desk support staff members will examine your query and will think of the best solution. We offer a 1–hour response time guarantee for all tickets. In fact, the average support ticket response time has proven to be 20 minutes.
A Top–Class Client Support Service
We’ve got a team of web hosting support experts who are eager to answer all your requests whenever you are in need of help. The majority of our customer care staff members have many years of experience in the cloud hosting services business, which suggests that you can constantly rely on prompt and elaborate answers to your concerns.
An Easy–to–Browse Help Center Section
Incorporated into the Website Control Panel is an easy–to–browse Help Center, which includes a variety of information sources. You can search through a routinely updated knowledge base featuring web hosting account management articles and web site administration articles, check the educational video tutorials or refer to our F.A.Q. section.