Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour resolution guarantee with all our cloud hosting services packages, meaning every single assistance question you post will undoubtedly be replied to in only one hour maximum. Our support crew members are taught to very quickly remedy any case and to present you with on time information on any difficulty that you could have.
A Top–quality Support Service
Our customer assistance service is delivered by a crew of educated techs that are ready to answer your request without delay. You’re able to contact the tech support crew by launching a tech support ticket from your Website Control Panel or by posting us an e–mail message. On business days, you may also contact us on the telephone or use the online chatting option.
An Intuitive Help Section
uGottaHost.com’s Control Panel presents a wide–ranging practical knowledge base which is included in all parts. In each section, you’ll find a Help control key which will load for you a selection of step–by–step lessons on how to use a particular function or execute a certain action. In addition, we have made mini seminar video tutorials so that you can get a better idea of the Control Panel’s interface.