Phone Support in Cloud Hosting
All our cloud hosting packages offer telephone support fourteen hours a day even on official holidays, so that if you don't have an account yet, you can call us and learn more about our services or whether we'll meet the system requirements for your sites. For your benefit, we have local telephone lines in the United States of America, Great Britain and Australia, so that you'll be able to call the number which is closer to you. If you're an existing customer, we will assist you timely with any kind of general and billing matters as well as with a number of tech matters to save you time and efforts - we are aware of the fact that often it is easier to speak with a live person to get things done right away. Certainly, some problems simply cannot be managed on the telephone, so in such a case you will have to take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
Any time you want additional info about the Linux semi-dedicated hosting that we offer, you will be able to call any of the three support phone lines we have around the globe - in the United States of America, the United Kingdom and Australia. Thus, you will be able to check in advance if our solutions will be suitable for your sites. In case you're already our customer and you have a semi-dedicated account, you have the option to reach us over the phone for 14 hours a day about any billing or basic queries. For strictly tech troubles you'll be able to use our ticketing system to get in touch with our tech support since someproblems simply require more time to be dealt with, but we can help you on the phone with countless minor tech problems as well, saving you efforts and time.